Privacy Policy

Last Updated: 10/06/2026

This Privacy Policy explains how SAMVERDHANAM SOLUTIONS PRIVATE LIMITED (“we,” “our,” or “us”) collects, uses, stores, processes, shares, and protects your personal information when you visit our website and use our services.

By accessing or using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

This Privacy Policy is prepared in accordance with applicable Indian laws, including the Digital Personal Data Protection Act, 2023 (DPDP Act) and other applicable legal requirements.

1. Information We Collect

We may collect personal information including:

  • Full Name
  • Email Address
  • Phone Number
  • Billing Address
  • Shipping Address
  • Account Information
  • Order History
  • Payment Confirmations
  • IP Address
  • Browser Information
  • Device Information
  • Website Usage Data
  • Cookies and Tracking Information
  • Any additional information voluntarily provided while placing orders, contacting customer support, or subscribing to our communications.

2. Consent

By accessing our website, creating an account, placing an order, subscribing to newsletters, or otherwise providing your personal information, you consent to the collection, storage, processing, and use of your information as described in this Privacy Policy.

Where required under applicable law, we will obtain your explicit consent before processing personal information for specific purposes.

You may withdraw your consent at any time by contacting us using the contact details provided below. Withdrawal of consent will not affect processing carried out before such withdrawal.

3. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Manage customer accounts
  • Provide customer support
  • Send order confirmations and delivery updates
  • Improve website functionality and user experience
  • Prevent fraud and unauthorized transactions
  • Comply with legal and regulatory obligations
  • Send promotional communications where you have provided consent

4. Payment Information

Payments are processed through secure third-party payment gateways.

SAMVERDHANAM SOLUTIONS PRIVATE LIMITED does not store your credit card details, debit card information, banking credentials, CVV numbers, UPI PINs, or other sensitive payment information.

Payment service providers process such information in accordance with their own privacy policies and applicable regulations.

5. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

  • Improve website functionality
  • Remember user preferences
  • Analyze website traffic and performance
  • Enhance user experience

You may disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.

6. Data Sharing

We do not sell or rent your personal information.

We may share your information with trusted third parties including:

  • Payment gateway providers
  • Courier and logistics partners
  • Hosting providers
  • Technical support vendors
  • IT service providers
  • Customer support service providers
  • Government authorities or regulatory agencies where required by applicable law

All third-party service providers are required to maintain appropriate confidentiality and security measures.

7. Data Retention

We retain personal information only for as long as necessary to:

  • Provide our products and services
  • Process transactions
  • Maintain business records
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

When personal information is no longer required, it is securely deleted, anonymized, or destroyed in accordance with applicable laws.

8. Data Security

We implement reasonable technical, administrative, and organizational measures to protect personal information against unauthorized access, misuse, disclosure, alteration, loss, or destruction.

Although we take reasonable precautions, no online transmission or electronic storage system can be guaranteed to be completely secure.

9. Your Rights

Subject to applicable laws, including the Digital Personal Data Protection Act, 2023, you may have the right to:

  • Access your personal information
  • Request correction of inaccurate or incomplete information
  • Request deletion of personal information
  • Withdraw consent for processing
  • Opt out of marketing communications
  • Request information regarding how your personal data is processed

To exercise these rights, please contact us using the details provided below.

10. Children’s Privacy

Our website and services are intended for individuals who are 18 years of age or older.

We do not knowingly collect personal information from individuals under the age of 18 years.

If we become aware that personal information from a minor has been collected, we will take reasonable steps to delete such information promptly.

Parents or guardians who believe a child has provided personal information may contact us immediately.

11. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, content, or policies of such third-party websites.

Users are encouraged to review the privacy policies of those websites before providing any personal information.

12. Grievance Officer

In accordance with applicable laws, including the Digital Personal Data Protection Act, 2023, the details of our Grievance Officer are provided below:

Grievance Officer: Aditya

Company: SAMVERDHANAM SOLUTIONS PRIVATE LIMITED

Email: grievance@samverdhanam.com 

Phone: +91 9953469171

Address:

7th Floor, Office No- O-702,
Sector 4, Noida,
Gautam Buddha Nagar,
Uttar Pradesh – 201306

The Grievance Officer will acknowledge and address complaints within a reasonable period in accordance with applicable laws.

13. International Data Transfers

If you access our website from outside India, your information may be transferred to, stored, and processed in India or other jurisdictions where our service providers operate.

By using our website, you consent to such transfers in accordance with this Privacy Policy and applicable laws.

14. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time.

Any changes will be posted on this page along with the updated “Last Updated” date.

Your continued use of the website after any changes become effective constitutes acceptance of the revised Privacy Policy.

15. Contact Information

If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us:

SAMVERDHANAM SOLUTIONS PRIVATE LIMITED

Email: info@samverdhanam.com

Phone: +91 9953469171

Address:

7th Floor, Office No- O-702,
Sector 4, Noida,
Gautam Buddha Nagar,
Uttar Pradesh – 201306